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Both The Sugarbush House and Manor is a family ran company. Stoddard started it by herself but once she opened up the doors to the third house, she knew she needed help to continue offering the high level of caring and respect provided at her properties.

          “Sometimes the good Lord puts you in the right place at the right time. I recruited my best friend since Jr high, Cricket Bonner (Helen) who had 30 years of experience in the same field. Now I have the help of my “bestie” Cricket, my daughter Trisha, and Crickets daughter, Becky, acting as my management team. With love, trust, and respect, along with the experience we have as a collective group, we work daily together assuring that we offer the best quality care of life for our residents,” Stoddard said.

          When the decision to move a loved one into a facility is made, time is of the essence in finding the perfect spot.

          “I have found that when families are looking, it is usually because they need our help now, not in three months when I have a room open so waiting isn’t an option for them. The idea for Sugarbush Manor came up when my contractor approached me with available space, near McLaren hospital. Since my homes fill so quickly, I thought that having 20 people under one roof allows me to offer quality care to everyone along with the same great standard that is expected at The Sugarbush Houses.”

        Since Stoddard doesn’t use state funding, she can choose just the right mix of people to live in the homes.

          “I like to balance the homes out with people who are equal in their needs and likes. I won’t take any person that may become aggressive or combative to my staff or other residents or are unsafe to themselves,”  Stoddard continues, “My rates start at $2800.00 depending on level of care, location, shared or private rooms. We also provide respite care.

          Stoddard feels she owes her success to praises from happy clients.  “I must say that I have never advertised in print or TV, and most of my residents are from word of mouth referrals which speaks for itself…You know the old saying, if you’re happy with your service you tell someone, if you’re not you tell everyone!

    The staff at the different Sugarbushes is made up of 45 well-trained, caring people.

          “They are often CNA, (certified nurse assistance) or MA (medical assistance) and have gone through a back ground check, state certified training and first aid and CPR. I have girls that have been with me since I opened. I also have a RN on hand to oversee medication and additional training as needed,” said Stoddard.

         For now, she is content with her houses and isn’t looking to expand further.

          “I say it with every opening of a new home, that it will be the last, and this time I mean it!  Five homes and a large group home later, I think I really do mean it,”  Stoddard said.  “I want to be able to connect and stay connected, not only to the residents but also the families and the staff, with every expansion, I am able to do that now. I am so grateful for the strong managers and staff that have been a part of creating my dream.”

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What makes The Sugarbush Houses unique?

At The Sugarbush Houses we see a different way of assisting our elderly members through a new stage in their lives.  Acknowledging that where they live is their home. We have established a facility that meets their needs and nourishes their social connections, individual dignity and personal preferences.  All of the bedrooms are extremely large some are to be shared.  Each bedroom has its own bathroom with colorful tile and amenities. Comfortable chairs for sitting are available around the house.  Common areas include an extremely large living room with floor to ceiling windows with a view of the blooming apple orchard. A ceiling-mounted projector T.V. can show their favorite movies.  There is a central courtyard located in the middle of the home for even more natural light. 

 
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The open and airy dining room is located between the sunny courtyard and massive living room with an expansive wooden table for communal dining.  In addition, there is a cozy family room off the professional kitchen. For those needing assistance with their hair grooming needs, there is a salon located in the home with a salon sink, portable dressing chair, and portable hair dryer for residents' comfort.  Our residents are welcome to have visitors between 7:00AM and 11:00PM. And plan outings whenever and where ever they choose.  In return we expect our residents to keep us informed of their health, their concerns, their enthusiasms and their whereabouts; so that we can best assist them.

Far more devastating than physical illness to our elders is lack of purpose.  Studies have shown over and over that seniors who engaged in activities they find meaningful are far more likely to maintain mental acuity, physical health and emotional well-being.  Although the hospital model attempts to provide such stimulation, such activities are organized by staff with little input from patients and can become one more set of required tasks for all involved.  At The Sugarbush Houses we work with residents to identify areas of interest and methods of community involvement that will interest them.

Our residents may expect respectful and caring assistance as they go about the daily activities of their choice - not those of an Activities Director or Staff.  The Elder Assistants, in addition to providing personal care, will also do their laundry, cook all meals and clean.  Residents may expect that their home is just that - their own home, shared in community with other residents, who come together to socialize, air grievances, plan activities and share their knowledge and wisdom with each other and all who choose to visit them.

 

Residents'/Patients' Needs

Our own experience is that people seeking assisted living care have many of the same needs:

- To be treated with respect and dignity.

- To be actively engaged in a community of some kind.

- To be involved in his/her own treatment and living plan.

- To be cared for by skilled, medically-knowledgeable caregivers, working as a team.

You may notice that our list of "needs" seems to go in the opposite order to that of most hospital-model nursing homes; this is not an accident.  Unfortunately most of our elderly population who need care are treated with the billing system's needs and not their own in mind.

 
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Family Needs

Similarly the families of people seeking caring environments have their own set of needs they are seeking to fulfill:

- Peace of mind about their loved-ones physical and mental state.

- Relief from the time-consuming job of caring for their family members themselves.

- Relief from the feelings of guilt which often overcome them when they find they do not have the physical, emotional, or intellectual resources to personally provide appropriate care for those they love.

At The Sugarbush Houses we seek to reassure families in everything we do that the choice to let us take care of their family member is a loving, kind and generous act.

We offer assisted living services at an inclusive price.  Services include, dressing, bathing, medication monitoring, laundry service, room cleaning, three meals, snacks and beverages, plus much more.

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